Charter Hall Industrial Contractor Management

First, each contractor must create a free Sine account. Please note: the email address and mobile you use to sign up must be the same as the one used on your Charter Hall Induction.

To Download the app, search for “Sine Pro” via the App Store or Google Play and download it for free. Finish setting up your account by verifying your email address & mobile phone number and adding a profile picture.

This will be reviewed by the CBRE Facilities Manager and approved if all safety requirements have been met.

You need to wait for approval prior to commencing the high risk work.

All contractors engaged by CBRE who are attending a Charter Hall site are required to successfully complete an induction via Sine before they can commence work.

**Reminder - A Charter Hall induction must be valid prior to attending site**

• Open the Sine Pro app from your mobile device when you arrive at site.
• The CHI Warehouse site will be displayed under the Nearby site list, tap on the CHI Warehouse site you would like to check-in to, or check-in via the QR-code displayed on check-in posters at site.
• Select the appropriate visitor type.
• Complete the check-in form.

During the check-in process Sine will automatically check to see if you have a valid Charter Hall induction, and either accept or reject you.

If you are rejected, this means you have not completed a Charter Hall induction and minimum requirements for Contractor check-in at site.
If you believe you have a valid Charter Hall induction, please ensure your Sine account has the same email and mobile that you used to complete your Charter Hall induction.

If you are performing any high risk works on site you need to complete the appropriate work permit(s).

This will be reviewed by the Facilities Manager and approved if all safety requirements have been met.

You need to wait for approval prior to commencing the high risk work.