Our collection of information
- Information collected directly from you. We may ask you for personal information to provide a service or carry out a transaction that you have requested. You may also provide personal information to us when you contact or engage with us (e.g., with a comment, inquiry or customer support request, or as a visitor to a Honeywell location) or register for an account to use our Sites. This personal information may include:
- Identity data, such as your name, title, company/organization name, e-mail address, telephone numbers and physical address (including street, city, state, postal or zip code, and/or country);
- Registration data, provided by you when you register for an account to use our Services, including usernames and passwords;
- Recruitment data, includinginformation submitted in connection with a job application or inquiry (as described below);
- Business contact data, such as information related to other employees, owners, directors, officers, or contractors of a third-party organization (e.g., business, company, partnership, sole proprietorship, non-profit, or government agency);
- Marketing and communications data, including your marketing preferences and your subscriptions to our publications;
- Financial information, including billing and other financial information for the purpose of enabling us to facilitate your purchase of Company products and services that may be available on our Services;
- Export control information, such as your nationality, citizenship and country of residence, that allows us to determine your eligibility under export control regulations to receive information about certain technologies;
- Transaction data, includinginquiries about and orders for our products and services and details of payments to and from you, including purchase order history and information needed to facilitate payment transactions;
- Event registration information, including information you provide when filling in e-registration forms; and
- Your feedback, including surveys, recommendations, or other feedback from you about our Services as well as our products and services generally.
When you do not provide requested information, we may not be able to provide you the requested service or complete your transaction.
- Information we collect automatically about you. We collect certain information about your visit to our Services using cookies and similar tracking technologies. We will always respect any legal rights you may have to prevent us doing this. Data collected in this way includes:
- Usage data, including information about how you use our Services, what pages you view, the number of bytes transferred, the links you click, the materials you access, the date and time you access the Site, the website from which you linked to one of our Services and other actions taken within the Services; and
- Technical data, such as your Internet Protocol (IP) address, your browser type, capabilities, language and your operating system.
For information about the cookies and other similar tracking technologies we use on our Services, please refer to our Cookie Notice.
- Geo-location information. For certain Services, withyour consent, we may collect the precise, real-time location (i.e., geo-location) of your mobile device. This information will be used only for purposes of facilitating your use of the Services including by our service providers who may process this information in connection with providing services on our behalf. If given, you may adjust this consent by managing your Location Services preferences through the settings of your mobile device.
- Information collected from third parties. In accordance with applicable law, we may collect personal information about you from third parties, such as social media websites and applications and combine it with information we already hold, to help us improve and customize our Services to your preferences and for other purposes set forth in this Privacy Statement. We may also collect your business contact information from your employer or other third parties to facilitate or otherwise engage in traditional business activities and similar administrative matters.
- Information we process on behalf of our customers. In the course of using our solutions, our customers may collect personal information about you and provide it to Sine for processing on their behalf. This personal information is processed by us on behalf of the customer and in accordance with the terms of our contract with the customer. This Privacy Statement does not apply when we process personal information on behalf of our customers as a “data processor.” Data processed in this way includes:
- Facial recognition. If our customer has enabled a Sine facial recognition solution (e.g., “Face Check”, your biometric information may be collected if you choose to opt into facial recognition. Our customers control whether Face Check is enabled, and it is subject to their privacy policies, not this Privacy Statement.
- Check-in/out Workflows. Our customers may also create customized, personal information collections using the visitor management Check-in and Check-out forms. Examples include when we provide solutions that help our customers customise and manage visitor check-ins, optimize workflows, and manage contractors and staff. In these and similar situations, our customer decides how your personal information is collected and processed.
- Sensitive Personal Data. As part of Check-in and Check-out forms, a Sine customer may also choose to collect personal data that may be considered “special” or “sensitive”, such as your temperature, vaccination status and health information for its own purposes. Sine does not request the collection of sensitive personal data and we will only process sensitive personal data as a processor for the limited purposes set out by our customers. Our customers are responsible for ensuring their collection of sensitive personal data complies with applicable laws which is subject to their privacy policies, not this Privacy Statement.
We have no control over and are not responsible for the privacy or data security practices of our customers, which may differ from those described in this Privacy Statement. If you have any questions or concerns about how your personal information is handled by Sine when processed on behalf of our customer, you should contact the person or entity that contracted with Sine to provide the solutions and to process this information on their behalf (e.g. your employer or organization).
Our use of information
We may use the personal information collected via our Services or when you contact us for purposes that include:
- Business Contact Data. Sine collects and uses business contact data to engage in communications or transactions, including for conducting due diligence regarding, or providing or receiving, a product or service. For example, Sine may collect and use this business contact data in order to facilitate and manage orders, contracts, warranties, maintenance, and similar business functions, for credit analysis and collection purposes, to assist with our own internal compliance and legal requirements, and (if necessary) to defend our interests and claims.
- Services and transactions. We may use your personal information to deliver services to you or carry out transactions you have requested, including, but not limited to, providing information on Company products or services you have purchased or otherwise use, registering purchased products, processing product orders, handling warranty claims, replacing product manuals, answering customer service requests and facilitating the use of our Services.
- Administering and protecting our business and Services. We may use your personal information to administer and protect our business and our Services, including troubleshooting, system maintenance, support, reporting and hosting of data.
- Improving our business, products and Services. We may use your personal information to perform business analyses or for other purposes that help us to develop and improve the quality of our business, Services, products and services (including new products and services), for example, by customizing our Services to your particular preferences or interests.
- Marketing. In accordance with applicable laws and regulations, we may use your personal information to inform you of products or services which may be of interest to you, and to otherwise communicate with you about offerings, events and news, surveys, special offers, and related topics. You are able to opt-out from marketing communications sent via e-mail at any time, free of charge by using the “unsubscribe” link in any e-mail marketing materials you receive from us, or by contacting us using the contact information listed in this Privacy Statement. Depending on your country of residence, you may also be able to opt out of other types of marketing communications; please contact us using the contact information listed in the Privacy Statement for more information. Some jurisdictions provide individuals (e.g., California residents) with the right to request certain information regarding our disclosure of personal information to third parties for the third party’s direct marketing purposes. For more information on our data disclosure practices for marketing purposes, please contact us in accordance with the instructions listed below.
- Interest-Based Advertising. We collect data about your online activities and identify your interests so that we can provide advertising that is most relevant to you. You can opt out of receiving interest-based advertising from us as described in our Cookie Notice.
- Financial Incentive and Loyalty Programs. We collect and use personal information to maintain and administer our financial incentive and loyalty programs. We use the personal information you provide in these programs to offer unique rewards, track your program status, and to facilitate the exchange of program points for products, promotional materials, training workshops, and other items. To the extent permitted by law, we may also use any personal information that you provide in the context of a financial incentive program for any other purpose set forth in this Privacy Statement. Please review the terms and conditions of each financial incentive program in which you would like to register or participate as such terms and conditions may be narrowly tailored to the applicable program. If you consent to participate in these programs, you may withdrawal that consent at any time by contacting us using the contact details at the end of this Privacy Statement or in accordance with the instructions set forth in the applicable program’s terms and conditions.
- Employment applications. In connection with a job application or inquiry, you may provide us with information about yourself, such as a resume/curriculum vitae, professional references, information about education and job background, and information about professional training and certifications. We and members of our group may use this information for the purpose of employment consideration, background checks and employment eligibility, and as otherwise set forth in any separate privacy statement or other notice made available to in connection with your application. We may use a third party (e.g., job recruiter) or social media platform to solicit, collect, and retain employment applications. For more information, please read our Applicant Privacy Notice.
- Research and analysis. We may use your personal information to conduct research and analysis to help us analyse your purchasing preferences, identify the products and services that best meet your requirements and measure the effectiveness of the advertising we serve you.
- Enforcement: We may use the personal information we collect in order to detect, prevent and respond to fraud, intellectual property infringement, violations of our terms and conditions, violations of law or other misuse of our Services.
Where permitted by law, we may combine the information that we collect via our Services with other information we hold about you (such as information about your use of our products and services) in order to offer you an improved and consistent customer experience when interacting with us or for other purposes set forth in this Privacy Statement.
Automated decision-making is the process of making a decision by automated means without any human involvement. We may in some cases use automated decision-making (for example, we process your geolocation data which compares to pre-set GPS longitude and latitude site coordinates to determine whether you are at or near a location you have previously visited to commence the check in procedure in accordance with the requirements determined by our customer). Where we use automated decision-making we will only do so where you have provided an explicit consent or if it is necessary for the performance of a contract with our customer.
The legal basis on which we process information
Where required by law, we will ensure there is a legal basis for the processing of your personal information. In most cases our legal basis will depend on the personal information concerned and the specific context in which we collect it.
- Contract: the processing is necessary for the performance of the services we provide to you, or in order to take steps (at your request) prior to, and anticipation of, performing, such services;
- Legal obligation: the processing is necessary to comply with our legal obligations, including compliance with applicable laws, regulations, governmental and quasi-governmental requests, court orders or subpoenas;
- Consent: the processing is based on your consent to the processing of your personal information for one or more specified purposes (e.g. marketing);
- Legitimate interests: the processing is necessary to meet our legitimate interests, for example to develop and improve our Services, products and/or services for the benefit of our customers; or
Vital interests: the processing is necessary to protect your vital interests (for example, health and safety reasons if you attend a meeting at a Sine location). If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please send an email to [email protected]
In accordance with applicable law, we may anonymize your personal information so that it can no longer be used to identify you. Anonymized information is not considered personal information and is therefore not subject to this Privacy Statement. We may collect, use, aggregate and share anonymized information for any purpose.
How long we keep information
The period during which we store your personal information varies depending on the purpose for the processing including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. For example, we store personal information needed to provide you with products and services, to facilitate transactions you have requested, or if you submit an employment application via our Services, we will retain details of your application as set forth in the privacy notice made available to you in connection with your application or as otherwise required by law. In all other cases, we store your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Statement, following which time it is either anonymized (where permitted by applicable law), deleted or destroyed. For more information on how long we retain your personal information please contact us at [email protected].
Disclosure of information
We may share your personal information with selected third parties in accordance with applicable law, including as set out below:
- Our group companies. We may share your personal information with our affiliates and group companies as reasonably necessary for the purposes set out in this Privacy Statement.
- Service providers. We may share your personal information with companies with which we have contracted to provide services on our behalf, such as hosting websites, conducting surveys, processing transactions, analyzing our Services and performing analyses to improve the quality of our business, Services, products and services. We require these service providers to protect the confidentiality of your personal information.
- Distributors and other trusted business partners. We may share your personal information with third parties that distribute our products and other trusted business partners for purposes that include allowing those third parties to send marketing communications to you. Such sharing of personal information for marketing purposes will be performed in accordance with applicable laws and regulations.
- Disclosure in connection with transactions. In connection with certain transactions, we may disclose some or all of your personal information to financial institutions, government entities and shipping companies or postal services involved in fulfilment of the transaction.
- Disclosures in connection with acquisitions or divestitures. Circumstances may arise where for strategic or other business reasons Sine decides to sell, buy, divest, merge or otherwise reorganize businesses in some countries. We may disclose information we maintain about you to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition, divestiture or sale of all or a portion of Sine’s assets.
- Disclosure for other reasons. We may disclose personal information if required or authorized to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property or, in urgent circumstances, to protect the personal safety of any individual.
Sine is subsidiary of Honeywell. Honeywell is a global organization and your personal information may be transferred to, held, stored or used across various locations worldwide such as the US, England, the Philippines, Brazil and Singapore in accordance with applicable law. This means that when we collect your personal information it may be processed in countries that may have data protection laws that are different to the laws of your country. However, we will always take reasonable steps to protect your privacy and to provide a level of protection of personal information that is comparable to that of your country of residence which include implementing the European Commission’s Standard Contractual Clauses. For more information on the appropriate safeguards in place to protect your personal information, please contact us at [email protected].
We are committed to protecting the security of your personal information. We use technical and organisational measures to provide a level of security appropriate to the risk of processing your personal information. For more information on how we protect your personal information please contact us at [email protected]
Depending on applicable law, you may have certain rights with respect to your personal information.
- You may have the right to access, correct, update or request deletion of your personal information.
- You can object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
- You may have the right not to have a decision made about you that is based solely on automated processing, including profiling if that decision produces legal effects about you or significantly affects you.
- Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You may have the rightto opt-out of the sale of your personal information. We do not sell your personal information to third parties for profit. However, we do share or otherwise disclose your personal information to third parties in accordance with this Privacy Statement and our Cookie Notice. For example, we engage with third parties to distribute our products, provide you with technical assistance, operate website analytical tools and features, and engage in marketing and sales of our products and services. Such activities may involve the disclosure of your personal information to third parties and may be considered a “sale” of data under certain (but not all) data protection laws.
- You have the right to complain to a data protection authority responsible for overseeing compliance with data protection law in your jurisdiction about our collection and use of your personal information if you believe our processing of your personal information does not comply with data protection law. For example, individuals in the EEA have the right to lodge a complaint with the competent Data Protection Authority, a list of which can be accessed at: https://edpb.europa.eu/about-edpb/board/members_en. We would however appreciate the chance to address your concerns, so please feel free to contact us regarding any complaint you may have. We will not discriminate against individuals for exercising their data privacy rights.
We will facilitate your exercise of the rights that apply to you in accordance with applicable law. However, even if your personal information is not afforded protection under, or otherwise subject to, a data protection law, we may seek to accommodate any request or inquiry you may have with regard to our data processing activities. If you have questions about your rights or wish to exercise your rights, you can contact us at [email protected] or submit privacy questions via our interactive webform at the following link:
Unless specifically stated, our Services are not directed to, and should not be used by, children under the age of sixteen (16) and we do not knowingly collect, use or sell information from such individuals. If you are a minor as understood by laws of your country, please do not submit any personal information through our Services
Links to other websites
Our Services may contain links to third-party websites, products and services. We have no liability or responsibility for those websites, products and services, their policies, or their collection or other processing of your personal information. The practices of those third parties is governed by their own privacy policies. We encourage you to learn about the privacy policies of those third parties
If you have questions regarding this Privacy Statement or our handling of your personal information, would like to lodge a complaint, or wish to contact our Data Protection Officer, please contact us using the contact information listed below. We will promptly address your concern and strive to reach a satisfactory resolution.
Mailing Address :
115 Tabor Road
Morris Plains, NJ 07950
Toll-Free Number :
844 774 8634
If you wish to make a complaint to us regarding your privacy and personal information please do so in writing addressed to our Privacy Officer. If you need help lodging a complaint, please feel free to contact us. We take all complaints seriously, and will respond to your complaint within a reasonable period. We will determine what (if any) action we should take to resolve the complaint. If you are not satisfied with our response to the complaint, you may pursue it further with the relevant government or regulatory body. In Australia, this body is the Office of the Australian Information Commissioner.
Changes to this Privacy Statement
We may occasionally update this Privacy Statement. When we do, we will revise the “last updated” date at the top of the Privacy Statement and take such additional steps as may be required by law.