Sine offers an array of features, designed to uniquely benefit any type of business. No matter the scale of your operations, you can utilise Sine to its full potential by gaining an insight into some of the many features we have to offer and how they can function in your workplace. Here you will find all the latest blog posts relating to Sine features, how they work and the benefits of them.
Every ounce of security matters in your workplace, whether it be protecting your employees, personal assets, or confidential company data. You always want peace of mind that extra precautions are being taken to prevent any security breaches or theft from occurring in your workplace. At the same time, you always want to upkeep a positive customer service reputation by always being prepared to welcome important guests to your site.
Sine’s ‘checklists’ feature, can help you achieve this and much more simply by assigning visitors to different checklists. Read on to find out how checklists can help streamline your workplace.
Different types of checklists can easily be flagged and identified by assigning visitors through different types. For example, they can be enabled to warn reception staff or watchers of a suspicious or unwanted visitor. Action may be be taken by denying entry or alerting security. This can help strengthen the security of your site and the wellbeing of your employees, where only wanted and compliant guests are permitted on your site.
On the other hand, they can also be utilised to identify VIP guests who require the top level of service. Through this, reception can be prepared to look after your VIP guests and provide a smooth check-in process. This can help enable you to adequately prepare to meet your important guest, where the live web dashboard will show when the VIP has checked in. You can even make your VIP guests feel extra special by pre-invitation to the site, so you know exactly when they are arriving and be prepared to offer sensational customer service.
Watchlists can be further enhanced through our integrations, available to synchronise your watchlist with screening platforms, such as Descartes MK Denial.
Enabling the Sine + MK Denial integration is quick and easy, where it allows you to instantly screen all visitors upon check-in. Sine's integration will can help further safeguard your premises and help avoid fines or penalties by maintaining an audit of your screening activities and help prevent restricted or denied parties from accessing your site. Our integration with MK Denial can help maintain compliance in your workplace by accurately identifying restricted parties entering your premises. Whenever a visitor checks into your site using the configured visitor type (s), Sine will check the MK Denial database to find any matches. If a match is found, a watcher will be alerted instantly via email.
A visitor management system is an essential ingredient that can help streamline any workplace, where you always want to be able to easily identify who is on your site and for what purpose. However, this may be difficult and impractical if you are still using a paper-based visitor check-in system. Luckily, by implementing Sine’s visitor management system into your workplace, you can easily pinpoint who is entering your site by assigning a ‘visitor type’ to every guest. Moreover, you can even customize check-in forms and requirements to suit your operational needs.
Read on to find out about Sine’s different visitor types and how it can help streamline and safeguard your workplace.
Visitor types can be set to better reflect those guests checking into your site. There are as many as 15 unique visitor types that can be added to a site. By default, each visitor type will be assigned a color to better identify who is entering your site as shown on your Sine dashboard.
There are various visitor types, such as:
Beyond this basic function of identifying the type of visitor that user is, they can also be used to customize their Sine experience:
Each visitor can have their unique settings applied to them in check-in forms, which are customized questions that they are required to answer on either the SinePoint Pro app or on the Sine Pro mobile app. These forms can help you properly identify visitors within the one check-in system.
Through identifying and categorizing the different visitors entering your site, you have the freedom to ask them specific questions that are only relevant to them and the visitor type. For example, “what is your contractor number” for contractors, or “how many hours are you scheduled to work today” for staff. Further, you can even customize the requirements of each visitor type, such as a contractor being required to provide a hot works permit, or a visitor to a school may need to provide proof of vaccination.
Sine also enables you to customize the response types on the check-in forms. This includes multiple-choice, numerical responses, and signatures. You may also set responses to ‘required’ which will prevent guests from checking in unless a valid response is given, providing you with a clearer insight into who is permitted to enter your site.
No worries at all! We offer plenty of solutions and backups. Continue reading to discover the simple solutions that Sine can offer.
Visitors who forget to check out can be manually checked out by administrators via the Sine web dashboard. No need to chase the visitor down or contact them to remind them to check out once they have left, administrators can simply check them out manually from the comfort of their own desk.
Another way to deal with the hassle of guests forgetting to check out is to set an automatic expiration for passes. Once the pass has expired, the visitor will be automatically checked out. This can be a universal expiration period for all active passes, or it can be set for a specific user when they are invited to the site. Passes can auto-expire through two ways:
Geofencing uses technologies such as GPS and IP addresses to build virtual boundaries around the desired location, enabling people coming onto your site to automatically check-in and check-out. You can simply enable 'enforced check-out', which will detect when a visitor’s device has left the site's geofence, whereby the Sine mobile app will automatically check them out.
Visitor types can be changed in an instant simply through the Sine web dashboard. To add, edit or delete visitor types, navigate to Sites > Settings > Visitor Types > Pencil Icon > this will then direct you to the ‘edit visitor type’ page.
