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Visitor registration and visitor management during COVID-19

By Nick RivettProduct Marketing Lead
Published on January 14, 2021

Step into the shoes of someone who visits your facility on site. Do you think they feel safe and secure? Do they feel their needs are being met as a visitor? Even with COVID-19 floating around in the background of their day-to-day?

Furthermore, do you feel you have the organizational structure to keep track of who these visitors are? Or who they have come in contact with? If you currently do not have a robust and functional visitor registration system in place, then your answer to these questions is probably no. Or at least is one that comes with a bit of hesitation.

The truth is that in today’s world, we can’t continue to function without every facility and organization being able to answer these questions with a confident and resounding ‘yes.’ This means that having the proper visitor registration in place could be what you need. Let’s explore!

What is visitor registration?

Visitor registration involves the process of visitors checking in once they arrive at a location. Their details and information are usually recorded in an organized system to be referenced in the future.

While visitor registration can be completed with a physical pen and paper, systems are available to automate the process through technology, such as mobile apps or iPads. Paperless solutions to visitor registration come with many added benefits, like streamlining processes with facial recognition and auto-reporting features.

visitor registration kiosk from sine

Why is visitor registration so important?

Visitor registration has always been essential as it can make all the difference in a facility's safety and productivity. This importance has only amplified as we have been exposed to a world enveloped by COVID-19. Safety, security, tracking, and insights have never been more critical.

Reliable and secure registration

Sine’s visitor registration systems are a contactless solution to suit all organisations. Such systems are fundamental in today's world. As staying contactless has proven to be essential in preventing the spread of infection. This is especially relevant to the front desk at a facility. A proven potential hot spot for gathering and touching surfaces.

All visitor information and important documentation is kept secure. Confined to the system where it remains protected from wandering eyes.

Accountability and tracking on-site

The free Sine Pro mobile app provides tons of excellent visitor registration benefits. You can create COVID-19 check-in questions for your visitors. Helping you to keep your site safe while maintaining a full log of every movement in and out of your site.

Should the need for contact tracing arise, you will have thorough, accessible information on who has been where.

Valuable insights for staff and leaders

The more facility staff and leaders know about the flow of people in and out of their facility, the better equipped they are to handle the unexpected. If someone who visits your site is to become infected by COVID-19, a robust visitor registration system will allow you to pinpoint who they came in contact with.

A digitized platform where you can save all of your visitors' information can also help you analyze patterns in their visits. This information can inform decision-making processes and determine what events and marketing tactics are working in getting customers through your door.

Site analytics for capacity management

COVID-19 impacting the need for visitor registration

While stopping the spread of COVID-19 and staying safe is everyone's responsibility, the need for systems that support these goals is at an all-time high. 

Here is how visitor registration systems are helping to combat COVID-19:

Visitor screening

Screening is an integral part of preventative safety, made easy with Sine’s visitor management system. Visitors can complete their questionnaire either before arriving on-site or as they come on-site to help determine they are not displaying any symptoms of COVID-19.

Contact tracing

Did that person visit your facility? Who were they in contact with, and on what date? Sine answers all of these questions as it keeps a close eye on visitors for you.

Information is presented with confidence and guessing games are eliminated.

contact tracing reporting with sine

Contactless registration

Taking away common touchpoints is one of the best ways to minimize the spread of infection. Registration can quickly become one of these things with an automated system.

Not only that, visitors can flow more seamlessly through the registration process when it requires a lot less time. There’s no need for crowding or handing off shared sign-in sheets and devices.

Set up your visitor registration system with Sine

A straightforward way to track and identify visitors is a vital part of functioning in today’s COVID-10 infiltrated world. Not to mention having systems in place that help visitors to feel safe and minimize the risk of spreading the virus.

If you’re ready to try out a visitor registration system that is contactless, highly functional, and easy to use, then Sine is the perfect option for you!

Book a demo today and see firsthand what this incredible technology can do for you.

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