Blog People flow management

What is people flow management?

By Maddy GlynnDigital Marketing Specialist
Published on April 22, 2021

The Coronavirus pandemic has had a wide-ranging impact on facility managers. From physical distancing to remote workforces and COVID-19 screening procedures, the challenges are seemingly endless. Organisations are deploying resources to support effective hygiene practices, sanitation, and protection of their sites.

In the midst of all this, it has become more important than ever to keep your employees, their needs, and safety at the forefront of decision-making. 

As businesses return to a semblance of normalcy, the primary aim of a return to the workplace is to ensure a seamless and efficient flow of people on-premises, without compromising safety.

This means that using sanitisers and masks is vital, but maintaining physical distance between people in workspaces is paramount. Taking security measures is critical to minimizing, preventing, and managing your workplace from overcrowding. 

With all these competing considerations, people flow management continues to take on increased importance in the modern workplace. But what is people flow management?

What is ‘people flow’?

People flow is the manner in which individuals move between and within buildings. Effective people flow enables everyone to move safely, comfortably, smoothly, and without delay. 

The people flow experience is all-encompassing. From the entrance point of a building, through the lobby and the final destination—through halls, spaces, and doors.

Here are some of the essential elements of an effective people flow.

  • Timely exchange of information
  • Efficient travel times
  • Clear guidance 
  • Proper navigation
  • Secure and quick access
  • Real-time performance monitoring
  • Prevention of congestion

As people flow management has embraced digital transformation, the power of these processes has increased. Digitised people flows also integrate and incorporate technologies, such as COVID-safe processes, destination control, and access control, in order to create a seamless process for the end-users.

Why is people flow management important?

COVID-19 has dramatically impacted workplaces and workers across the globe. The need to manage capacities and occupant densities within locations is crucial to prevent the spread of COVID-19. Many shops, businesses, organisations and venues, are leveraging technologies to manage physical distancing measures and protect the well-being of everyone in their facilities. 

This has also made it vital for businesses to know who is on-site. With a focus on reducing confusion for visitors, minimising administrative work and automating the entire people flow process.

People flow management and analysis based on some latest advancements are used to reinforce an area's security and improve movement comfort.

While the global pandemic upended regular work routines, it also led to the acceleration of digital transformations already underway, including the automated people flow management.

Here are some of the technologies that businesses can leverage to ensure their workplace's safety and security.

API-driven, smart technologies

APIs or ‘Application Programming Interfaces’ significantly enhance and streamline your people flow management by integrating all its aspects. People flow captures a variety of systems, from visitor and contractor management, to access control and compliance management. With APIs, organisations can unify all their systems for a seamless user and administrator experience.

Furthermore, an API enables you to collect data, convert it into usable data, and share it with relevant company-wide SaaS platforms and third-party apps. APIs transform how businesses and their employees interact within a physical environment. 

With API-driven smart technology, you can streamline your people flow management processes. Through access to crucial automation that enhances the occupant experience across facilities. 

smart technology drives people flow management

Utilizing integrations and APIs, you can share your directory datasets with relevant SaaS systems, which makes it easy to grant access to your visitors without any delay. It allows you to overhaul your workspaces considerably.

Capacity monitoring

Having a robust capacity monitoring platform helps you limit and keep track of your visitors on-site efficiently. The right tools let you accurately monitor every area and know all the relevant information about your staff on-site while keeping an eye on the occupant density for COVID-19 purposes.

data analysis is a useful part of integrated partnerships

Furthermore, it allows you to effortlessly manage your employees, suppliers and clients, who come to the workplace. When someone requests access to an office building, they provide information about their department and other relevant details, which help ensure that the company operates under a limited capacity. It improves the overall building occupancy and is critical to the safety and security of people on site.

Reduce time wasted

Visitor management software lets you fully automate and upgrade your people flow management effectively, so your guests waste less time waiting around and filling out unnecessary paperwork.

sign in options using desktop ipad and mobile app from sine

With it, you can monitor your on-site visitors closely who enter or leaves the building. You can streamline the complex processes of people flow by leveraging an automated system.

Furthermore, you can manage and customize your people flow by easily recording your visitor's information and keeping a close track of everything happening on-premises. 

How can Sine help?

Technological advancements have taken centre stage to help businesses transform their workplace in a way that prioritizes their employees' well-being. 

A robust visitor management system like Sine can seamlessly incorporate changes into your people workflow to create cohesive and reliable processes with modern security features. 

From live building capacity monitoring and contact tracing to pre-screening visitors, Sine Safe helps with it all. It is a full-fledged tool that enhances your security efforts by ensuring all people processes are protected.

With Sine, you can get a complete overview of all the locations and sites. You can also tap on the reporting and analytics to access all the areas from your dashboard. It's also possible to leverage the tool's integration capabilities that empower you to integrate with other powerful platforms to carry out your processes seamlessly.

Sine is a feature-rich visitor management solution that comes with infinite possibilities for better people flow management. For example, its mobile app lets visitors check in and out automatically while maintaining confidentiality. 

Now is the time to upgrade your people flows with Sine and establish a secure environment for your employees and visitors. Book a demo with our team today.