Now that we are entering into an increasingly automated world, many workplaces are choosing to ditch paper and pen sign-in sheets and opt for a digitized and modern visitor management solution.
Likewise, as companies are seeking to provide a better occupant experience, digital check-in systems are becoming a paramount addition to those who value seamless and memorable visitor flows.
Read on to discover the basics around a digital check-in system, key features to look for, and how it can benefit a variety of company stakeholders.
A digital check-in system, or an electronic sign-in system, simply rids workplaces of the classic paper and pen-based visitor entry processes into a streamlined, electronic platform. With that in mind, these systems utilize specific tools and processes that digitizes visitor entry procedures alongside visitor registration/invitations.
Online check-in systems also allow visitors to check in through digital platforms such as the web, an iPad, and mobile phones all while enabling the end-user to pre-register large volumes of guests and easily keep track of who is on-site and why.
When looking to digitize your visitor check-in system, it is important to implement a solution that is suitable for your workplace. However, there are some key features to consider that will help your new digital check-in system running smoothly:
Of course, when evaluating the benefits of an electronic check-in system, it is unquestionable that it helps free up time for front desk staff alongside providing a seamless and memorable visitor experience. For instance, an employee being interrupted throughout the day to constantly facilitate a visitor's arrival may have a diminishing impact on their ability to regain focus and complete high-priority tasks.
But what about other key stakeholders in the company? It may not be obvious at first glance, but implementing a digital visitor management system may help streamline otherwise manual tasks, help employees focus on what's important to them, and help ensure compliance protocols are being met.
Likewise, for managerial stakeholders of the company that are responsible for ensuring compliance procedures and workplace policies are being met, a digital check-in system can reveal who is currently on site and be able to reject visitors automatically or on a case-by-case basis. These benefits can even be reflected onto contractors, vendors, and externally sourced employees as it can help ensure their safety and enable a better overall customer experience.
Companies may start to realize a whole host of other benefits as a result of digitizing their check-in systems, namely: