Facility management can be an under-appreciated job. That’s partly because managers operate behind the scenes, and the best systems are so seamlessly integrated and efficient that we take them for granted. But an enormous amount of work goes into making a building safe, efficient, and comfortable. In commercial real estate (CRE), most facility management now involves specialized software.
An efficient facility can process visitors, abide by safety protocols, ensure energy efficiency, record data for compliance reports, and more. Old systems involved sign-in sheets and the constant attention of front-office staff. It led to the frequent interruption of employees by visitors who needed guidance, posed data risks, and made reporting time-consuming and incomplete. But new software, such as visitor management systems (VMS), is now building a base for more efficient facilities.
What does it mean to have an efficient facility? And how can it be monitored and measured? The truth is that dozens of factors go into facility efficiency, including enhancing your business processes, updating your equipment, and creating an environment where those who use your facility have what they need to feel safe, satisfied, productive, and comfortable without overusing or wasting resources.
As you might imagine, facility efficiency goes far beyond just energy usage or “green” technologies. It touches on processes, policies, and tools organizations use to meet the needs of building residents, workers, guests, etc. Gauging building efficiency also requires setting goals as well as a way to measure costs and savings. Luckily, much of this can be tracked, automated, and improved thanks to software such as computerized maintenance management systems (CMMS) and visitor management systems (VMS).
Depending on the type of software you invest in, you may be able to track, audit, and modify everything from access controls and necessary visitor credentials (to manage who can enter a building or specific area) to compliance data and incident reporting.
For example, a VMS allows organizations to boost workplace efficiency before a person even enters the building.
Here are just some of the ways software can make facilities and workflows more efficient:
Hardware plays an integral role in building efficiency upgrades as well. In fact, much of the software needed to perform these tasks requires smartphones, check-in kiosks, scanners, iPads, smart locks, security cameras, printers, and IoT sensors. Many older buildings need to be retrofitted with smart technology before software efficiency upgrades can be made. But companies have proved they’re willing to make this investment in the future. For example, according to a report by McKinsey & Company, organizations using IoT technologies grew from 13% to 25% between 2014 and 2019, and spending is expected to exceed $1 trillion by 2025.
Deloitte’s 2023 Commercial Real Estate Outlook Report also noted that companies are increasingly retrofitting properties to maximum efficiency.
It’s clear that the best investments are the ones made in future-proof innovations that meet the evolving needs of facility owners and occupants.
Whether efficiency conjures images of sustainable energy uses or improved workflows, software innovations are guiding the way toward increased visibility and measurement of facility operations and costs and illuminating the places where there’s room for improvement.
To learn more about how a Visitor Management System can help you improve your facility’s efficiency, book a live demo with our team today.