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It has been a challenging few years for Australia, with the nation faced with the unprecedented impact of the Covid-19 pandemic whilst attempting to navigate toward a healthy economic recovery. Without a doubt, the pandemic has led to a significant increase in online shopping and parcel movements, taking a toll on postal companies pre-pandemic delivery strategies. In particular, the logistics industry has been burdened by this trend and has been forced to adapt to new systems and work practices, especially through the increase in demand for home deliveries and labor shortages.
The logistics industry is a vital element in the Australian economy, especially as we voyage toward the target of strong post-pandemic economic growth. This is especially relevant with its flexibility and resilience to constantly changing consumer demands and disruptions, alongside providing various employment opportunities.
However, transport and logistics are one of the most dangerous occupations. This may be due to (but not limited to):
Chain of Responsibility (CoR) was introduced in Australia in October 2018, as part of amendments made to the Australian Heavy Vehicle National Law (HVNL). Under this legislation, all organizations that operate vehicles over 4.5 tonnes are expected to take proactive and responsible steps to run a safe and compliant business.
Even if you do not drive or operate a heavy vehicle, being a part of the supply chain means you share an equal responsibility to ensure the HVNL is being followed. Further, the CoR legislation exemplifies that any incidents or problems occurred throughout the supply chain may not be entirely the fault of the driver.
Chain of Responsibility breaches can occur in a variety of ways: For example:
The Heavy Vehicle National Law currently applies in:
The HVNL does not exist in Western Australia or the Northern territory. Instead, they choose to retain their transport management systems and laws to manage the industry-specific to the state or territory. However, the HVNL applies to vehicles from these areas if they cross the state or territory border. Despite states and territories having slightly modified sections around HVNL, or their legislation, the Chain of Responsibility (CoR) is paramount and relevant throughout Australia in achieving compliance and safety within the logistics industry.
For firms in the logistics industry, it is vital to ensure all relevant stakeholders are legally compliant with the Chain of Responsibility guidelines. This can help create a cohesive community of safety and accountability within the industry.
It can also serve as a guideline or reference for those in the logistics industry, helping them to ensure they are taking all the necessary steps to prevent an incident from occurring. These guidelines are also vital in ensuring employers, managers, and HR staff working within this industry are held accountable for ensuring the safety of staff members and are not forcing them to undertake unsustainable and unlawful levels of work.
According to the HVNL, any party involved in the supply chain has a responsibility to ensure compliance with road transport laws. Adding on, being part of the CoR stems from a function you perform in the supply chain, not because of your job title/description.
Parties that have a role in ensuring the Chain of Responsibility is being complied with consist of (but are not limited to):
Sine offers robust solutions to help make compliance with CoR and workplace protocols a breeze.
Geofences can help the logistics industry streamline the check-in and out process, all while helping companies adhere to the Chain of Responsibility. Geofencing utilizes technologies such as GPS and IP addresses to build a virtual radius around a desired location, allowing your repeat visitors to automatically check in and out.
This can help ensure everyone in the supply chain is adhering to the Chain of Responsibility, enhancing visibility by receiving notifications when your visitor arrives and choosing to accept or reject with custom messages.
For instance, when a truck driver enters a pre-set geofenced area, it will automatically check them in. This can help maintain their attention on driving and assist managers to gain a clearer picture of who is coming and going from their site. Adding on, it allows managers to track employees, goods, and vehicles to help them comply with deadlines, manage deliveries more effectively, and adhere to the Chain of Responsibility.
Say one of your truck drivers is expected to arrive on-site on Tuesday at 3pm. However, you are notified that they checked in on Tuesday at 1pm, which is earlier than their expected time. This can give you insight into not only what time they are arriving on site, but whether they are complying with CoR policies. For instance, it may be an indicator they may have not taken an appropriate number of breaks, did not comply with speed limit regulations, or are being given unrealistic deadlines. No matter the reason, this provides an opportunity for all parties involved in the supply chain to help ensure the driver is taking reasonable steps to adhere to the Chain of Responsibility.
Geofencing can help ensure that everyone on site is kept informed. Users can receive notifications via SMS, email, or push notifications through the Sine Pro mobile app, letting them know of any important updates that may occur or in the case of an emergency.
Users can also be prompted to complete a check-out form upon check-out. This can be used to help comply with Chain of Responsibility requirements by asking questions such as:
And more
These reminders can serve as assistance to help keep your drivers informed of their part in staying safe and complying with the Chain of Responsibility.
From office branches to warehouses, Sine’s flexible visitor types allow for quick check-in and out for all your staff and guests. Whether it be staff, visitors, contractors, or couriers, choose from multiple visitor types.
A powerful web dashboard to help you manage your sites and gain valuable data over your work sites. The Sine Web dashboard gives managers a much-needed helicopter view over people operations across all your sites – in real-time.
For companies in the logistics industry, Sine Workflows can help take out the heavy lifting from your compliance processes. Of course, to ensure CoR is being followed, everyone in the supply chain must play their part and be accountable for non-compliance. Workflows are a powerful tool that can help companies make adherence to CoR far easier and more efficient. Furthermore, it can help the logistics industry ensure that staff members have the required training, documentation, and directions to undertake work safely and correctly. Set up single or multiple workflows for your sites and have workflows completed before, during, and after checking in to a site.
Sine helps to ensure only approved contractors or visitors enter your site after completing the required workflow, namely:
In the logistics and supply chain industry, Sine can simplify compliance with CoR and industry policies to help enhance safety, security and efficiency throughout your sites.
For more information around how to effectively manage contractors and enhance safety, security, and compliance, download our free contractor management guide.
Manufacturing facilities have unique security needs. Facility managers are responsible for protecting everything from people, property, equipment, and products to data, records, and other sensitive information. And while it's necessary to abide by an array of regional, federal, and industry standards and laws, all of this security and compliance needs to be balanced with allowing workers, contractors, inspectors, and customers to use these worksites safely and efficiently. That's why a visitor management system (VMS) may be a useful tool in managing manufacturing facilities.
Visitor management systems can help address both physical security and cybersecurity needs. And the best systems can integrate with the tools already in place in a manufacturing facility.
Below, we'll look at some of the ways the manufacturing industry can use a VMS.
Manufacturing facilities play an integral role in the supply chain, affecting nearly every product and service in the consumer ecosystem. Any process disruptions can have significant ripple effects throughout the industry or the economy. As a result, protecting manufacturing sites is a complex and multi-faceted endeavor.
To secure a manufacturing site, facilities managers need to perform regular risk assessments and consistently employ the most up-to-date physical and cybersecurity measures. Risk assessments need to take into account factors such as:
According to a 2019 CISA report, the manufacturing sector reported the highest number of insider attacks in the critical infrastructure sector. IBM's most recent Insider Threat Report from 2020 estimated that the average cost of insider attacks - which can come from employees, contractors, suppliers, and other third-party vendors - cost over $11 million in 2020, and the number of incidents increased by 47% from the previous year.
Even when personnel resources are allocated to physical security and cybersecurity and from both insiders and outside bad actors, manufacturing facilities increasingly need to invest in risk mitigation tools, such as surveillance, access control, identity authentication tools, and visitor management systems and software. Being proactive allows manufacturing facility managers to not only predict, prevent, and prepare for threats, but also deter, detect, mitigate, and report them.
From the moment guests walk through the door of your manufacturing facility, a VMS helps greet and guide them, making a good first impression and boosting your brand image. VMS technology from Sine also follows your guests on their journey throughout your facility, helping them understand the risks and stay out of danger. By the time they leave, people visiting your site may have assisted you to assess future risks, make decisions about how to manage new visitors, and add insight into how people use a manufacturing worksite.
Here are just some of the major benefits a VMS like Sine can help you manage a manufacturing facility:
A digital visitor management system provides a variety of safety features for everyone at a manufacturing facility. For example:
While vetting your visitors before their entry is a great start when it comes to improving security, manufacturing facilities with sensitive information, special tools, or dangerous equipment may also need a real-time view of what's happening on site. Tools that record visitor information can even help boost your employees' productivity by preventing them from being distracted by surprise visitors.
Visitor management tools and integrations that help provide facilities managers in manufacturing the visibility they need include:
Collecting visitor data allows for unique insights, but it is an increasingly tricky business in light of new privacy regulations. The manufacturing industry has seen a steep incline in data breaches over the last few years. In 2021, Verizon reported that 66% involved the theft of personal information. That's why Visitor Management features may balance information collection with data protection, and compliance.
While manufacturing companies are at increasing risk of security breaches and acts from vandalism to theft can cost time and money, most people who try to enter a manufacturing facility are employees, contractors, and inspectors who have busy schedules and require an efficient check-in or entrance process. That's why investing in Sine's solutions is also an investment in convenience.
It's crucial for a visitor management system to streamline the visitor check-in process while increasing security and improving the protection of visitor data.
When it comes to managing contractors, all of these issues come up and show just how Sine can assist the manufacturing industry. All corners of the industry rely on contractors for their specialized skills, but also have to be careful when it comes to the risks they may pose to employees, for example, when they're not familiar with facility protocols.
Sine's VMS and its integrations can be useful in managing contractors at a manufacturing facility, including:
Let's face it, there's just not enough time in the day to devote to reading up on all the trends, advice and general interest content we'd like to. Also, nothing beats hearing these things straight from experts and thought leaders themselves.
Lucky for you, we've built an easy-reference guide to all of our on-demand webinars. From RTO trends to tips around going paperless to managing compliance and safety effectively, our webinar library covers all the latest insights and tactical guidance to help your workplace thrive. Whether you work in healthcare, commercial real estate, education, or manufacturing, or even if you are just curious around digital trends, our expert speakers have all the information you'll need — available to watch on your own time.
Discover all the latest Sine webinars below — free and on-demand — plus be sure to check out and register for our upcoming webinars!
This webinar showcases an insightful analysis and discussion into how people movement journeys can enhance operational efficiencies within your workplace.
Our Sine speakers delve into how workplaces have accelerated their adoption of new technologies and hybrid/remote working, alongside some of the challenges relevant leaders may face with these emerging trends. You can also find out the key roles a digital visitor management systems and access control systems can play in the workplace revolution.
Are you looking to modernize the way you manage workplace safety and compliance? Our contractor management webinar is a must-watch! We walk through:
and much more!
Our Sine experts showcase how digital solutions can help managing health, safety, and compliance in the healthcare. Watch to find out some of challenges healthcare facilities may face and how a digital visitor management system can help combat these. Our speakers also delve into some real use cases and how Sine has helped transform their workplace and visitor flows.
Discover how integrations and the API economy are transforming the modern workplace. Our speakers discuss:
If you are still unsure about transitioning into a paperless office and digitizing your visitor flows, this webinar is your go-to.
Our expert speakers answer:
Our Sine experts exhibit how a digital visitor management system can help combat global trends in commercial real estate by enhancing overall safety, security, and compliance. The webinar also showcases:
One platform, endless possibilities!
Watch to discover how Sine works seamlessly with integration partner Torus to help create an all-in-one, simplified key management and check-in experience. Our speakers reveal insights:
The webinar also delves into how the Sine + Torus integration works and how it can benefit specific company stakeholders.
Discover how implementing a digital visitor management solution onto your campus can help streamline the check-in process and make safety a priority. Our speakers discuss the current challenges education institutions may face when managing a high influx of visitors and how digital solutions can help combat this without compromising on safety or convenience.
Be sure to register for our upcoming webinars!
Date: October 26
Time: 10:30 EST
Speakers: Cory Anderson (Sales Manager, Sine) and Hany Saleeb (Director of Offering Management, Honeywell)
Join Sine and Honeywell to discover how visitor management systems can enhance health and safety requirements in the healthcare sector.
Our speakers will cover:
And more!
Date: October 27th, 2022
Time: 1:30 PM AEST
Speaker: Michael Tagliaferri, Sine’s Head of Customer Success
A quick once-over can be the key to ensuring your visitor management system is optimized and running effectively. Join Sine’s Head of Customer Success, Michael Tagliaferri, as he takes you through his quick ‘spring cleaning’ checklist to keep your Sine account in tip top shape.
Michael will take you through:
Date: November 9
Time: 10:30 EST
Speakers: Cory Anderson (Sales Manager, Sine) and Jose Castellanos (Offering Manager, Honeywell)
Join Sine and Honeywell to discover the various strategies around navigating employee expectations in RTO, alongside future-proofing your workplace by enhancing occupant experiences.
Our speakers will cover:
And more!
